Event Policies

MMCC Event Policies

Policies & Information

The 2022 ASAE Marketing, Membership & Communications Conference (MMCC) is designed for association, consultants, association management executives, and nonprofit marketing, membership, communication, and component relations professionals to gain knowledge, perspective, and insight into the communication issues facing the industry. A business partner/supplier company that has not purchased a booth on the trade show floor may register one (1) employee for the conference. Exceptions are made only for the ASAE Board of Directors, speakers, and council/committee members belonging to a council/committee that is meeting in conjunction with the Marketing, Membership & Communication Conference. This ensures a high buyer/seller ratio. No one under the age of 18 may enter the trade show floor at any time.

All registrations are reviewed to ensure they meet ASAE eligibility policies. ASAE reserves the right to refuse or cancel all ineligible registrations at any time and shall not be held accountable for any outside fees associated with this cancellation. Please refer to the specific Eligibility Policy above.

ASAE will fully refund program registrations fees in full with notifications submitted to ASAE Registration via e-mail at ASAEservice@asaecenter.org. All registration cancellations and refund requests must be made in writing by 10 business days before the first day of the conference. Requests made in writing less than 10 business days prior to the first day of the conference starting will receive a refund of registration fees minus a $75 administrative fee. Refunds cannot be approved for no-shows.

Substitutions are gladly accepted. Substitutions of registrations are permitted prior to the conference start date, and no later than May 10, 2022. Please submit a written request to ASAEservice@asaecenter.org. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution.

Badge sharing, splitting, and reprints are strictly prohibited.

Use of a discount code is only valid at the time of the initial purchase/registration. Refunds will not be authorized for existing registrations where the special offer was received after the initial purchase. Discount codes cannot be applied to already reduced/discounted registrations, including ASAE Organization Member rates. Limit one (1) special offer/discount code per registration.

By attending the 2022 ASAE MMCC, you’ll earn credit hours toward certification or renewal of the Certified Association Executive (CAE) designation.

Payment in full is required in order to process online registrations. We regret that we are unable to accommodate requests for invoices. We welcome payments in the form of American Express, Diner’s Club, Discover, MasterCard, and Visa. If you need to pay by wire transfers or check, please email us for a paper registration form at ASAEservice@asaecenter.org.

You will receive an email confirmation of your registration from the ASAE Registration Department, (please add ‘ASAEservice@asaecenter.org’ to your safe senders list). If you have not received a confirmation within 10 business days after registering, please contact the Member Services Center: ASAEservice@asaecenter.org, or by calling 888.950.ASAE (2723).

Registration and attendance at, or participation in, ASAE meetings and other activities constitutes an agreement by the registrant to the use and distribution of the registrant or attendees' image or voice in recordings (both live and on-demand), photographs, videotapes, electronic reproductions and audiotapes of such events and activities by ASAE and other third parties, including but not limited to the vendors, the host city, and the host CVB. Your registration may include technology that monitors your activities throughout the meeting, such as session attendance and exhibit booths visited.

Our goal is to provide truly exceptional offerings and services, and we won't be happy until you are. If any programs, products, or services of ASAE do not fulfill our promise, we will make the situation right. 

It is the policy of ASAE to hold meetings, conferences, and other professional events where barriers of any type do not exclude people from attending or participating. Find information pertaining to accessibility at the 2022 ASAE MMCC here.

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